Travel Maker South Asia Pvt. Ltd. Emergency Protocols

Medical Emergencies:

Visitors may face minor health issues due to environmental changes. Our guidelines include:

Consuming well-filtered, boiled, or purified water.
Using dust masks in urban areas.
Avoiding street food and consulting TMSA guides for safe dining options.
Wearing appropriate clothing for varying climates.

Severe Conditions (Frostbite, Altitude Sickness, Severe Diarrhea):

Apply wilderness first aid.
Notify TMSA headquarters for further action and family updates.
Transfer to the nearest medical facility or descend in case of altitude sickness.
Provide alternative arrangements and support for insurance claims.

Accidents (Wildlife, Falls, Natural Disasters):

Ensure safety of all individuals present.
Contact TMSA headquarters for emergency response and family notification.
Coordinate air ambulance and first aid measures.
Facilitate transfer to accessible locations for evacuation.

Challenging Rescue Situations:

In adverse weather conditions where rescue is not feasible:
Arrange safe shelter and medical assistance if possible.
Maintain communication with rescue teams and provide necessary translation services.
Document all events for insurance purposes.

Solo Travelers without TMSA Representation:

Verify incident details with local informers.
Ensure prompt rescue efforts and support from TMSA.

Theft or Robbery Prevention:

Educate travelers on safeguarding valuables.
Provide secure storage options and guidance on dealing with theft.

Document Loss (Passport, Tickets, Cards):

Confirm loss and report to authorities.
Assist in obtaining necessary documents and contacting embassies.

Loss of Personal Items:

Confirm with the traveler and notify relevant parties.
Guide through the process of police reporting and insurance claims.

Missing Traveler Protocol:

Provide travelers with maps and orientation.
Instruct on check-in procedures and notify authorities if a traveler is unaccounted for.

TMSA’s Response to Missing Travelers:

Confirm the situation and alert local and international authorities.
Engage with the embassy for support.

Criminal Incidents:

Preserve evidence and contact law enforcement immediately.
Inform TMSA and engage embassy assistance.

Trail Blockages:

Stay informed on trail conditions.
Communicate any disruptions to travelers and seek alternative routes.